Choose your location
To make sure you're seeing the correct availability and pricing for products and services, please choose your location:
Please select your local dealer
So that we can provide you with accurate information and subscription options for your area.
My Invisible Fence® GPS Collar Will Not Connect to My Phone.
This article is for troubleshooting steps when your Invisible Fence® GPS Collar or Invisible Fence® GPS Flex™ Fence will not connect to your phone.
- Confirm that the phone’s Bluetooth is on.
- Confirm Bluetooth access is approved in your phone’s settings.
- Confirm collar is fully charged and entering Bluetooth mode when turned on.
- For the Invisible Fence® GPS Collar, the collar will slowly blink yellow every second when in Bluetooth pairing mode.
- For the Invisible Fence® GPS Flex™ Fence, the collar will pulse blue when in Bluetooth pairing mode.
- If your collar does not go into Bluetooth Pairing mode when turned on, try manually putting your collar back into Bluetooth Mode by quickly pressing and releasing the power button.