Choose your location

To make sure you're seeing the correct availability and pricing for products and services, please choose your location:

Please select your local dealer

So that we can provide you with accurate information and subscription options for your area.

My GPS Collar Will Not Charge

My Invisible Fence® GPS Collar Will Not Charge

This article for troubleshooting steps when your Invisible Fence® GPS Collar will not charge.

  1. Confirm charger is plugged into a working outlet.
  2. Wipe charging points down with a dry cloth.
  3. Confirm collar is properly seated. For more information on charging, visit How to Plug in My Invisible Fence® GPS Fence Base and Charge the Collar.
  4. Confirm the charging points on the collar and the charging port on the base are free from debris. If not, you may need to wipe down with a damp cloth.
  5. Try a different wall adaptor and USB-C cord. Note: If you are using a wall adapter that was not included, your collar may not charge as quickly.

Back to GPS Support Page