FAQ: Animal Shelter Program
How do I sign up for the Shelter Program?
Click here to access the sign-up formDo you have an example of a release form?
We have provided a sample release form in Word format so you can change it as you would like. Some organizations place their seal and the city's seal at the top of the form. There is an area at the bottom of the form for the staff person to fill out after picking up the loaned collar to record how the collar performed, did it solve the problem, or if it failed to meet the owners need this information would be valuable to us if you would send them (after collecting several) to PetSafe (Attn: Shelter Program, 10427 Electric Avenue, Knoxville, TN 37932).
sample release form (Word document)
(To download a file, Windows users: right click and save the file to your hard drive, and Mac users: either control click or hold down the mouse button and save the file to your hard drive.)
Do you have some examples of how other organizations put this program into place?
How you set up the actual policies and procedures around this program are completely up to you, however, here are some guidelines of how other organizations have set up the program.
Release forms: Although some organizations require the pet owner fill out the release form, others do not. Each organization will have to decide what works best for them.
Deposits: One shelter was having live-traps disappear until they started requiring a $10 deposit, which, if a check, was returned to the owner upon return of the trap. They have instituted the same deposit system but at $25 for the Bark Control Collars.
Animal Control Officers: There is a program specifically for Animal Control Officers, the Shelter Program is very similar but was designed to help shelters deal with the same type of problems.
Remember, set the program up the way it works best within your organization, with your staff, and with the pet owners. Be sure to document the standard operating procedures so the program can be applied throughout your organization.
Are there other pet behavior problems faced by shelters that PetSafe products can help with?
Escaping Dogs - If you are faced with a pet that is climbing over or digging under an existing fence or wall, the pet owner could consider a wired electronic containment system where a wire is placed on the fence or wall, the dog wears a special receiver collar, and if the dog gets too close to the wire, they receive a warning beep, and if they continue they receive a static stimulation.
Obedience problems (digging, jumping, healing, etc.) - The use of an Electronic Remote Trainer in conjunction with obedience training will result in a much better behaved pet.
House Soiling - A Pet Door installed will enable the pet to come and go as they please reducing the need for someone to let them out. This access makes life with a pet easier and makes house training easy to teach.
Where can someone purchase a PetSafe product?
Contact you Local Invisible Fence Brand Pet safety Professional
How will shelter staff learn about how a Bark Control collar works?
When the collars are shipped, there will be a training cd shipped that will teach all those interested about the program and the operation of the collars.
How should a collar be cleaned between uses?
Each collar and unit must be cleaned after being loaned out. Use an acceptable disinfectant cleaner to clean the collar and the unit. Remember that the unit cannot be submerged, just wipe it clean. The collar, however, can be removed from the unit using a wrench and cleaned however you wish. Be sure to reassemble the collar and unit correctly - be sure the contact points are tightened adequately.
How do I get replacement batteries and replacement collars?
Contact you Local Invisible Fence Brand Pet safety Professional
